Last Updated: 21st of July of 2025 Effective Date: 21st of July of 2025
These Terms of Use ("Terms," "Agreement," or "Terms of Service") constitute a legally binding agreement between you ("User," "you," or "your") and AI Coach ("we," "us," "our," "Company," "Service," or "Application") regarding your access to and use of the AI Coach artificial intelligence coaching platform available at aicoach.com and any related services, features, content, or applications offered by us (collectively, the "Service").
By accessing, browsing, or using our Service in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use in their entirety. If you do not agree with any provision of these Terms, you are expressly prohibited from using the Service and must discontinue use immediately.
These Terms apply to all visitors, users, and others who access or use the Service, regardless of the frequency or manner of use. Your agreement to these Terms creates a binding legal contract between you and AI Coach, and your use of the Service constitutes ongoing acceptance of these Terms as they may be modified from time to time.
AI Coach is an innovative artificial intelligence-powered coaching and advisory platform that utilizes advanced voice streaming technology, natural language processing, and machine learning algorithms to provide users with conversational coaching experiences. Our Service is designed to offer general guidance, support, and advice through interactive voice-based conversations with our AI system.
Core Functionality: Our platform enables users to engage in real-time voice conversations with an AI coach that can provide guidance on various aspects of personal development, goal setting, motivation, general life questions, and other non-specialized advisory topics. The AI system is designed to understand user queries, provide thoughtful responses, and maintain contextual awareness throughout extended conversations.
Technology Integration: The Service incorporates sophisticated technologies including but not limited to speech recognition, natural language understanding, conversational AI, machine learning models, cloud computing infrastructure, and voice synthesis capabilities to deliver a seamless user experience.
Voice Streaming Technology: Our platform utilizes real-time voice streaming technology that allows for natural, conversational interactions between users and our AI coaching system. This technology processes your voice input, converts it to text, analyzes the content, generates appropriate responses, and delivers those responses back to you in a conversational format.
Conversational Memory: The AI Coach maintains conversational context and memory within and across sessions, allowing for more coherent and personalized coaching experiences that build upon previous interactions and demonstrate understanding of your ongoing development journey.
File Processing Integration: Users can upload various types of files (documents, images, text files, etc.) that the AI system can process and incorporate into coaching conversations to provide more tailored advice based on specific content or situations.
Multi-Session Continuity: Through our cookie-based identification system, the Service can maintain continuity across multiple coaching sessions without requiring user registration or login, enabling ongoing coaching relationships while preserving user privacy.
IMPORTANT: NO MEDICAL ADVICE PROVIDED
The advice, guidance, and recommendations provided by AI Coach are NOT medical advice and should NOT be interpreted as having any medical relevance whatsoever. Our Service is designed exclusively for general coaching, motivational support, and conversational guidance on non-medical topics.
Prohibited Medical Interpretations: Users are expressly prohibited from:
Medical Disclaimer: AI Coach is not a licensed medical provider, does not provide medical services, and is not qualified to offer medical advice. If you have medical concerns, questions, or conditions, you must consult with qualified healthcare professionals.
Inherent AI Limitations: Artificial intelligence technology, while advanced, has inherent limitations that users must understand and acknowledge. Our AI Coach system may produce errors, inaccuracies, or inappropriate responses due to various technical and operational factors.
Sources of Potential Errors:
Technical Processing Errors: The AI system may make mistakes in understanding, processing, or responding to user queries due to limitations in natural language processing, contextual understanding, or logical reasoning capabilities.
Audio-to-Text Conversion Errors: Our speech recognition technology may incorrectly convert your spoken words to text, leading to misunderstandings and inappropriate responses. Factors affecting accuracy include background noise, speaking clarity, accent variations, technical equipment quality, and network connectivity issues.
Contextual Misunderstanding: The AI may misinterpret the context, intent, or nuance of your questions or statements, leading to responses that are irrelevant, inappropriate, or contrary to your actual needs or intentions.
Training Data Limitations: The AI's responses are based on training data that may contain biases, inaccuracies, outdated information, or cultural limitations that can affect the quality and appropriateness of advice provided.
Algorithmic Limitations: Machine learning algorithms have inherent limitations in reasoning, creativity, emotional understanding, and complex problem-solving that may result in suboptimal or incorrect advice.
Real-Time Processing Constraints: The real-time nature of our voice streaming technology may introduce errors due to processing speed requirements, network latency, or system resource constraints.
No Guarantee of Accuracy: We make no representations or warranties regarding the accuracy, completeness, reliability, or appropriateness of any advice, guidance, or information provided by AI Coach.
Variable Quality: The quality of coaching interactions may vary significantly based on technical factors, user input clarity, system performance, network conditions, and the specific nature of topics discussed.
Subjective Nature of Advice: Coaching advice is inherently subjective and what may be appropriate or helpful for one individual may not be suitable for another. Users must exercise their own judgment in evaluating and acting upon any advice received.
The AI Coach Service may be used for the following purposes:
Users are expressly prohibited from using the AI Coach Service for any of the following purposes:
Medical and Health-Related Prohibited Uses:
Legal and Professional Prohibited Uses:
Harmful Content Prohibited Uses:
Technical Prohibited Uses:
CRITICAL: AI Coach is NOT appropriate for emergency situations. If you are experiencing a medical emergency, mental health crisis, or any situation requiring immediate professional intervention, contact appropriate emergency services immediately. Do not rely on AI Coach for emergency assistance.
Our Service collects and processes various types of data to provide effective AI coaching experiences. Detailed information about our data practices is provided in our Privacy Policy, which is incorporated by reference into these Terms.
Conversation Recording and Storage: All voice conversations with AI Coach are recorded, processed, and stored for a period of twelve (12) months to enable service delivery, maintain conversation continuity, and improve system performance.
File Processing: Files uploaded to the Service are processed for content analysis and coaching purposes, with original files being permanently deleted immediately after processing, while processed content is retained according to our standard data retention policies.
ESSENTIAL REQUIREMENT: Cookie acceptance is mandatory for using AI Coach. Our Service fundamentally relies on cookie technology to function properly, and users cannot access or use any features of the platform without accepting cookies.
Why Cookies Are Essential:
Cookie Consent: By using AI Coach, you provide explicit consent to our use of cookies as described in our Privacy Policy. If you do not consent to cookie usage, you cannot use our Service.
Maximum Anonymity Approach: AI Coach is designed to provide maximum user anonymity while delivering effective coaching services. We do not require registration, login credentials, or personal identifying information to use our Service.
Anonymous Identification: User identification is accomplished through anonymous cookies and technical identifiers rather than personal information, allowing us to provide personalized services while protecting your privacy.
Right to Data Deletion: You have the absolute right to request complete deletion of all your data from our systems at any time. To exercise this right, please use the following data deletion link:
Deletion Process: Upon receiving a valid deletion request, we will permanently remove all your conversation data, processed file content, and associated information from our systems within thirty (30) days. This deletion is irreversible and complete.
Verification Requirements: We may require reasonable verification of your identity before processing deletion requests to ensure data security and prevent unauthorized access to user information.
Best Effort Availability: We strive to maintain AI Coach services available twenty-four hours a day, seven days a week (24/7). However, we do not guarantee uninterrupted or error-free service availability.
Maintenance and Updates: The Service may be temporarily unavailable due to scheduled maintenance, system updates, security patches, or infrastructure improvements. We will attempt to provide advance notice of scheduled maintenance when possible.
Unplanned Outages: Service interruptions may occur due to technical failures, network issues, cyber attacks, natural disasters, or other circumstances beyond our reasonable control.
Right to Modify: We reserve the right to modify, update, enhance, or discontinue any aspect of the AI Coach Service at any time without prior notice. This includes changes to features, functionality, user interfaces, pricing, or service availability.
Technology Updates: We continuously improve our AI technology, voice processing capabilities, and platform features. These updates may result in changes to how the Service operates or responds to user interactions.
Backwards Compatibility: While we strive to maintain backwards compatibility, we cannot guarantee that Service modifications will not affect existing user experiences or conversation continuity.
Device and Browser Requirements: Users are responsible for ensuring their devices and browsers meet the technical requirements necessary to access and use AI Coach effectively. This includes having adequate internet connectivity, compatible audio equipment, and updated browser software.
User Technical Responsibilities: Users are responsible for:
Proprietary Technology: AI Coach, including all underlying software, algorithms, artificial intelligence models, voice processing technology, user interfaces, and related intellectual property, is owned exclusively by us and our licensors.
Trademark and Branding: The "AI Coach" name, logo, and all associated branding elements are our exclusive trademarks and may not be used without explicit written permission.
Patent and Trade Secret Protection: Our technology may be protected by patents, trade secrets, and other intellectual property laws. Users may not attempt to reverse engineer, copy, or replicate our proprietary technology.
User Content Ownership: You retain ownership of all content you provide to AI Coach, including voice recordings, uploaded files, and conversational input.
License to Process: By using our Service, you grant us a non-exclusive, worldwide license to process, analyze, and use your content solely for the purpose of providing AI coaching services to you.
Content Usage Limitations: We do not use your personal content for training our AI models, marketing purposes, or sharing with third parties except as explicitly described in our Privacy Policy.
Generated Response Ownership: Responses generated by our AI system are considered our intellectual property, though users are generally free to use these responses for their personal benefit.
No Resale Rights: Users may not commercialize, resell, or redistribute AI-generated content without explicit written permission.
No Warranties: AI Coach is provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, statutory, or otherwise. We specifically disclaim all warranties including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, and reliability.
No Guarantee of Results: We make no guarantees regarding the effectiveness, accuracy, or appropriateness of coaching advice provided by our AI system. Users use the Service at their own risk and discretion.
Maximum Liability Limitation: To the fullest extent permitted by applicable law, our total liability to you for any claims arising from or related to your use of AI Coach shall not exceed the amount you have paid us for the Service in the twelve (12) months preceding the claim.
Excluded Damages: Under no circumstances shall we be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to:
Informed Consent to Risks: By using AI Coach, you acknowledge and accept the inherent risks associated with AI-generated advice, including the possibility of receiving inaccurate, inappropriate, or harmful guidance.
Personal Responsibility: You assume full responsibility for evaluating AI Coach advice and making independent decisions about whether and how to act upon any guidance received.
Professional Consultation Responsibility: You acknowledge your responsibility to consult with qualified professionals for any important decisions, especially those involving health, legal, financial, or other specialized matters.
You agree to indemnify, defend, and hold harmless AI Coach, its affiliates, officers, directors, employees, agents, and partners from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from or related to:
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.
Voluntary Termination: You may stop using AI Coach at any time without notice. Upon discontinuation of use, you may request deletion of your data as described in our Privacy Policy.
Effect of User Termination: Upon termination by you, your right to access and use the Service immediately ceases, though data retention will continue according to our stated policies unless you specifically request data deletion.
Right to Terminate: We reserve the right to terminate or suspend your access to AI Coach immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
Violations Leading to Termination: We may terminate your access for:
Data Handling: Upon termination, your data will be handled according to our Privacy Policy, with conversation data being deleted according to our standard retention schedule unless immediate deletion is requested.
Survival of Terms: Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to liability limitations, indemnification obligations, and intellectual property rights.
These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of [Jurisdiction], and the parties hereby consent to personal jurisdiction and venue therein.
Initial Contact Requirement: Before initiating any formal legal proceedings, you agree to first contact us directly to attempt to resolve any disputes or concerns informally. We are committed to working with users to resolve issues promptly and fairly.
Good Faith Negotiations: Both parties agree to engage in good faith negotiations for a period of at least thirty (30) days before pursuing formal legal action.
Mediation: If informal negotiations fail to resolve the dispute, both parties agree to participate in mediation before a mutually agreed-upon mediator before pursuing litigation.
Individual Claims Only: You agree that any dispute arising from or relating to these Terms or your use of AI Coach will be resolved through individual action only. You waive your right to participate in class action lawsuits, class arbitrations, or any other collective legal proceedings.
Representative Actions: You may not act as a representative or private attorney general on behalf of other users in any legal proceeding against AI Coach.
Statute of Limitations: You agree that any claim or cause of action arising from or related to use of the Service or these Terms must be filed within one (1) year after such claim or cause of action arose, or it will be forever barred.
AI Coach may be accessed from various countries around the world. However, we make no representation that the Service is appropriate or available for use in all jurisdictions.
User Responsibility: Users are responsible for ensuring their use of AI Coach complies with all applicable local, state, national, and international laws and regulations.
Restricted Jurisdictions: If use of AI Coach is prohibited in your jurisdiction, you must not access or use the Service.
The Service may be subject to export control laws and regulations. Users agree not to export, re-export, or transfer the Service or any portion thereof in violation of applicable laws.
We strive to make AI Coach accessible to users with disabilities and are committed to providing reasonable accommodations where technically feasible.
Users requiring specific accommodations should contact us to discuss available options and technical feasibility.
AI Coach may integrate with or depend upon third-party services, platforms, or technologies. We are not responsible for the availability, functionality, or policies of these third-party services.
Your use of any third-party services integrated with AI Coach may be subject to additional terms and conditions imposed by those third parties.
We may send you service-related communications, including important updates about these Terms, service changes, or technical issues. These communications are considered part of the Service.
You may manage your communication preferences through the Service interface where available, though certain essential service communications cannot be disabled.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
You may not assign, transfer, or sublicense your rights or obligations under these Terms without our prior written consent.
We may assign or transfer our rights and obligations under these Terms to any third party at our discretion, including in connection with a merger, acquisition, reorganization, or sale of assets.
We shall not be liable for any failure or delay in performance of our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, cyber attacks, government actions, or infrastructure failures.
During force majeure events, we will make reasonable efforts to minimize service disruptions and resume normal operations as quickly as possible.
These Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and AI Coach regarding your use of the Service and supersede all prior agreements, understandings, or representations.
Right to Modify: We reserve the right to modify these Terms at any time. Significant changes will be communicated through the Service or other appropriate means.
Acceptance of Changes: Your continued use of AI Coach after any modifications to these Terms constitutes acceptance of the modified terms.
Notification Timeline: We will provide at least thirty (30) days advance notice for material changes to these Terms, except for changes made for legal compliance or security purposes.
For questions, concerns, or issues related to these Terms or the AI Coach Service, please contact us:
Email: geral@aipsychologist.com Website: aipsychologist.com Response Time: We aim to respond to all inquiries within 72 hours during business days
Any legal notices or formal communications must be sent to: Av. Alvares Cabral, 51, 6 Esq. 1250-016 Lisboa Paulo José Macedo Basto de Carvalho
For privacy-related questions or to exercise your data rights, please refer to our Privacy Policy or contact our data protection team through the methods specified in our Privacy Policy.
By using AI Coach, you acknowledge that you have:
You confirm that your agreement to these Terms is voluntary and that you have not been coerced or pressured into accepting them.
You represent that you have the legal capacity to enter into this agreement and that you are at least 16 years of age (or the age of majority in your jurisdiction, whichever is higher).
These Terms of Use become effective immediately upon publication and apply to all use of the AI Coach Service from that date forward.
If you were using AI Coach before these Terms became effective, your continued use of the Service constitutes acceptance of these Terms.
We may provide a transitional period for users to review and accept updated Terms, but continued use during this period constitutes acceptance of the new Terms.
IMPORTANT FINAL NOTICE:
These Terms of Use constitute a binding legal agreement. By using AI Coach, you agree to be bound by all provisions contained herein. If you do not agree with any aspect of these Terms, you must immediately discontinue use of the Service.
Data Deletion Link: Data Deletion Request
Last Updated: 21st of July of 2025 Version: 1.0
For the most current version of these Terms, please visit: aipsychologist.com/terms
Our Service incorporates open-source software from third parties. A full list of these components and their respective licenses is available on our Third-Party Licenses page. By using our Service, you agree to be bound by the terms of these licenses.